Smart CRM solutions to unlock your customer potential
Our CRM Services
Depending on the CRM solution you are looking for, we tailor a package of services to meet your needs.
Our range of services include: CRM strategy design and customer journey mapping; CRM requirements gathering; CRM vendor selection; CRM audits and rectification work; full scale CRM solution design and implementation; and ongoing CRM support, hosting and training services.
CRM Solutions
Loaded’s core business is designing and implementing CRM Software solutions – we have completed hundreds of CRM implementations. And with our consulting-led approach, we do much more – from CRM Strategy projects, to CRM integrations with a Marketing Automation solution, to consulting services to help you increase the ROI on your CRM investment.
Technology Partners
Loaded is a SugarCRM® Elite Partner, and for our implementation projects, Sugar® forms the basis of our CRM solutions (here’s why). We also offer a range of SugarCRM extensions and plugins that take advantage of Sugar’s ease of integration, as well as more advanced technologies for clients ready to take the next step in their customer engagement journey – such as Marketing Automation.
Why Loaded?
We’re business-minded technology consultants
Loaded has been designing, implementing and supporting CRM solutions for nearly 10 years. We work across a range of sectors, helping our clients in the commercial, not for profit and government sectors with their customer relationship management strategies.
We’re proud of the capabilities and diversity of our team. Our combination of competencies, experience and sector exposure fuels the innovative solutions we design and deliver.
CRM depth and expertise
Business-minded technology consultants
The Loaded team brings together deep experience in CRM technologies and implementations, end-user sales and marketing leadership, global systems integration and management consulting. We value collaboration and results.
Great opportunities
We are hiring
We’re growing fast and keen to talk to you, if you share our ethos, and your customer relationship management experience will add value to our services.
If you are a CRM Consultant, CRM Solution Architect, Project Manager with CRM expertise, or a proven Business Developer in the CRM space, please get in touch.