CRM, Sales and Marketing Blog

SugarCRM Honored for CRM Excellence and Innovation By CRM Magazine

Posted by Marion Tourrette on Tue, Aug 26, 2014

SugarCRM continues to gain traction as an alternative to Salesforce.com in the cloud, and for its product portfolio — this time with industry awards from CRM Magazine, part of DestinationCRM.com.

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Tags: SugarCRM

SugarCRM Continues its Strong Growth in Asia Pacific

Posted by Marion Tourrette on Fri, Feb 14, 2014

CRM solutions provider SugarCRM is continuously expanding in Asia-Pacific with a year-over-year increase in sales. According to Larry Augustin, CEO of SugarCRM, Asia Pacific is one of the company’s fastest growing revenue regions globally.

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Tags: SugarCRM, CRM

Getting Started with SugarCRM: Basic Admin Setup

Posted by Marion Tourrette on Mon, Jul 22, 2013

Getting Started with Sugar: Basic Setup

Who should watch this webcast: Sugar system Administrator or Sugar project implementation managers

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Tags: SugarCRM, Video

SugarCRM Community vs Professional: 10 Reasons Why it Makes Sense to Go Pro

Posted by Marion Tourrette on Wed, Feb 27, 2013

With over 10 million downloads and a community of 30,000 registered developers, SugarCRM Community Edition (CE) is extremely popular, free and has deeper functionality than many commercial offerings on the market today.

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Tags: SugarCRM, CRM evaluation, New to CRM

Focus on The Right Decision Makers With SugarCRM's Organisation Chart

Posted by Marion Tourrette on Mon, Sep 3, 2012

Visualise contacts in context for more effective selling

Loaded Technologies’ new release of the organisation chart plugins for SugarCRM makes it even easier for sales professionals to quickly understand and instantly visualise hierarchical relationships and key decision makers and influencers involved in their sales opportunities.

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Tags: SugarCRM, developed by Loaded Technologies, SugarCRM Module

Is Your Organisation Striving to Improve First Call Resolution Rates?

Posted by Marion Tourrette on Wed, Aug 29, 2012

Addressing your customers' questions and ensuring a timely resolution the first time they call is key to customer satisfaction. 

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Tags: SugarCRM, Video, Customer Service

SugarCRM Wins Four Awards at CRM Magazine’s Market Leaders Awards

Posted by Marion Tourrette on Mon, Aug 27, 2012

CRM Magazine’s 11th annual Market Leaders Awards Program recognizes the key players in the fast-growing CRM space that are best responding to the needs of their customers. 

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Tags: SugarCRM, CRM

SugarCRM Named a Leader in Forrester Wave Report

Posted by Marion Tourrette on Wed, Aug 15, 2012

SugarCRM was positioned as a CRM leader by an independent research firm. The Forrester Wave: CRM Suites for Midsize Organisations report evaluates 18 CRM Suites for midsize organisations (250 to 999 employees) and indicates SugarCRM’s strong traction in the market. 

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Tags: SugarCRM, CRM, CRM evaluation

How Likely is Your Customer to Recommend Your Company to a Friend or Colleague?

Posted by Marion Tourrette on Tue, Jul 24, 2012

Increasing the number of your customers who promote your product, the number of people who recommend you to their friends and colleagues, will strengthen your brand. People buy from those they trust, and more than anyone else people trust their peers, so using your customers to better your brand will allow you gain and retain customers more easily.

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Tags: SugarCRM, CRM, Video, Customer Service

How to Manage and Grow Your Customers with CRM [Video]

Posted by Marion Tourrette on Tue, Jul 10, 2012

It costs far less to keep a customer than it does to acquire one, and as a result many companies seeking growth find tapping into their existing customer base to be an effective strategy.

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Tags: SugarCRM, CRM, sales management, Video