"After six months of preliminary research into CRM options, we chose Loaded Technologies and SugarCRM to set up our database. We have received comprehensive group training of modules, step by step as we were starting. Our Loaded consultant was readily available to advise and assist with the setup and any problems we had with the system.
We have been able to modify the system to suit our business requirements and marketing needs. It is now our database for collecting leads and supports our direct marketing department. Importing and exporting information is very simple and the custom reporting modules allow us to quickly monitor how we are tracking.
The system has streamlined our leads database and allowed us to better manage all the information we collect. It has also enabled us to take the next steps in our email marketing. Our website now feeds leads directly into the database through the custom web to lead forms we have created in Sugar, savings hours of data entry time a week."
Sales & Marketing Co-ordinator
AUSSIE LIVING HOMES
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