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Our customers

We’re proud to work across a wide range of sectors helping our customers in the commercial, not for profit and government sectors bring their CRM strategies to life, with practical and scalable CRM solutions.


Acetek integrates clinical communication technology for the healthcare industry. Sugar is used for sales pipeline tracking, reporting and case management

ACS Property Services

ACS uses SugarCRM as a sales and case management tool, and captures customer feedback via an integrated customer portal.


Loaded's membership management solution built on SugarCRM supports the end-to-end membership operations of the AEU's Tasmanian branch.

Art Gallery of NSW

This leading cultural institution uses SugarCRM to enable their stakeholder engagement strategies, including events, marketing, sponsorship and donations.


Loaded designed and built the integrated platform that powers ASF’s scholarship platform, using SugarCRM, Moodle and Joomla.


Hardware products wholesaler, Bowens, uses SugarCRM integrated with their legacy ERP system to support their sales processes in the office and in field.

Christ College

Loaded built the SugarCRM solution to support Christ College's student acquisition processes.  The solution integrates with MailChimp.


Loaded implemented a CRM solution for travel insurance company CoverMore, to enable improved performance across account management, sales and sales support.


Loaded implemented DBEI's SugarCRM solution to support their event management business - including event sponsorship sales and tracking of event attendance.


Dermalogica uses SugarCRM to manage its stockist network. The CRM is integrated with the company's ERP to give a single view of customer value to CRM users.

Ella Bache College

SugarCRM enables Ella Bache College's student acquisition process. Sugar integrates with various lead sources to streamline operations and measure marketing ROI.



Loaded implemented a SugarCRM solution for Gradability to manage the student acquisition process, including integration with a student management system.


Strategic Project Partners (SPP) is a high-impact consulting firm that partners with senior executives to overcome complex strategic and operational challenges.

SPP uses Sugar as a client relationship management tool that tracks lead generation and projects, as well as manages client information and interactions in one intuitive platform, both on desktop and remotely.

Summit Homes

Summit Homes is a West Australian home building company that has helped over 40,000 people realise their new dream home, over nearly 40 years.

Loaded designed and built the  SugarCRM solution for Summit Homes’ sales team, to give them the tools to drive sales growth efficiently and effectively.

Supreme Court Library Queensland

SCLQ uses SugarCRM to manage stakeholder interactions, marketing processes and membership management.


SuperEd is Australia’s leading online financial advice platform that is helping super funds connect with members. Loaded built and continues to maintain and extend the underlying SugarCRM platform and customer facing portal.

Wesley Mission Queensland

WMQ's SugarCRM platform supports many aspects of the customer, employee and volunteer journey across its aged care, community services and disability care businesses.

The West Australian​

The West Australian Newspaper Group uses SugarCRM to manage their advertising sales process, across the Classified and Display Advertising teams.


Whiddon is a leading NSW aged care provider that uses Sugar to help deliver a seamless customer experience from the point of enquiry, and to deliver process efficiencies.

Uniting Vic. Tas

Loaded implemented SugarCRM to enable Uniting's disability care services, covering enquiry management, customer intake and ongoing delivery of care under the NDIS .