Our team

Brian is a principal at Loaded and Head of Services. He helps clients unlock business value through existing and emerging technology and ensures consistent, high quality service delivery.

Richard leads Loaded’s business development and account management. He is focused on building long-term trusted relationships and providing genuine value to our clients.

Clare leads our Customer Success team, providing support, hosting and ongoing enhancement services.  She is an experienced CRM Consultant, with a deep understanding of SugarCRM solutions.

Vijay is a CRM Consultant, designing and project managing CRM implementations. Vijay has a strong focus on quality and project management rigour, to ensure smooth implementations.

Sachin is a CRM Consultant, designing and project managing SugarCRM implementations. Prior to joining Loaded, Sachin worked in senior project roles on Siebel and Salesforce CRM implementations.

Tim is a Business Analyst in our Consulting team. He comes to Loaded with a background in project implementation of eCommerce solutions.

Ambika is a CRM Consultant, designing and project managing CRM implementations. Prior to joining Loaded, Ambika worked for Accenture in senior project roles on CRM implementations.

Jo is a member of Loaded’s Customer Success team.  As an experienced BA, she works with clients on solution enhancements, training and CRM adoption.

Dmtrii is a Senior PHP Developer & Technical Lead and manages our development team.  He works with clients on complex technical solutions and oversees the technical quality of implementation projects.

Anh Duc is a Senior PHP Developer & Technical Lead.  His work includes technical design and implementation of CRM solutions including integrations.

Giovana runs the Loaded office, manages our Accounts area and, as a member of our Customer Success team, looks after renewals for all our customers.

Uchechi is a Support & Systems Administrator at Loaded. She works with clients every day to unlock problems, provide CRM user support and resolve technical issues.

Pearleen is a member of the Customer Success team, providing help desk support to our SugarCRM clients.