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Our team

We’re proud of our team’s depth and breadth of experience. Our CRM consultants have worked all around the world on CRM strategies and implementations.  Our technical team is expert in a range of technologies, with a particular depth in SugarCRM.

Directors

Jenni is the Managing Director of Loaded Technologies. She is passionate about delivering strategic and practical CRM solutions that have a real impact on clients’ customer relationships and results.

Jenni Deslandes

Managing Director

Hugh is a Director of Loaded.  He has led successful technology ventures, held senior roles with Westpac, and is an experienced NFP non executive director.  He is CEO of SuperEd, a digital retirement advice platform.

Hugh Morrow

Director

Key team members

Brian is a principal at Loaded and Head of Services. He helps clients unlock business value through existing and emerging technology and ensures consistent, high quality service delivery.

Brian Parkinson

Principal, Services

Richard leads Loaded’s business development and account management. He is focused on building long-term trusted relationships and providing genuine value to our clients.

Richard Evans

General Manager

Peter is a Business Development Manager and helps new and existing customers realise value from their CRM journey.

Peter Donnelly

Business Development Manager

Vijay is a CRM Consultant, designing and project managing CRM implementations. Vijay has a strong focus on quality and project management rigour, to ensure smooth implementations.

Vijay Nagarajan

CRM Consultant

Sachin is a CRM Consultant, designing and project managing SugarCRM implementations. Prior to joining Loaded, Sachin worked in senior project roles on Siebel and Salesforce CRM implementations.

Sachin Nagpal

CRM Consultant

Ambika is a CRM Consultant, designing and project managing CRM implementations. Prior to joining Loaded, Ambika worked for Accenture in senior project roles on CRM implementations.

Ambika Bhan

CRM Consultant

Dmtrii is a Senior PHP Developer & Technical Lead and manages our development team.  He works with clients on complex technical solutions and oversees the technical quality of implementation projects.

Dmitrii Mikhalchenko

Technical Lead

Gleidson is a Senior PHP Developer & Technical Lead, with a deep knowledge of web technologies including portals. He role includes technical solution design and ensuring code quality on his projects.

Gleidson Moreira

Senior PHP Developer

Clare leads our Customer Success team, providing support, hosting and ongoing enhancement services.  She is an experienced CRM Consultant, with a deep understanding of SugarCRM solutions.

Clare Hayward

Customer Success Manager

Jimmy is a Support & Systems Administrator at Loaded. He works with clients every day to unlock problems, provide CRM user support and resolve technical issues.

Jimmy Prasetyo

Support & Systems Administrator

Uchechi is a Support & Systems Administrator at Loaded. She works with clients every day to unlock problems, provide CRM user support and resolve technical issues.

Uchechi Ihebom

Support & Systems Administrator

Giovana runs the Loaded office and manages our Accounts area. She is passionate about our clients, accurate and timely processes, and birthday cakes!

Giovana Van Leerdam

Office Manager

Client portal