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Smart, practical CRM solutions loaded with impact.

Loaded Technologies is a deeply experienced CRM consulting company with a unique combination of enterprise-grade rigour, entrepreneurial spirit, commercial savvy and technical depth.  We work in partnership with our clients and technology vendor partners to deliver and support comprehensive CRM solutions. 

Our approach

Every client is unique, so our approach to every CRM engagement is unique. That said, with over 10+ years of experience delivering successful CRM solutions, we ensure that with every project we:

  • Focus on the business drivers for any project, and be clear on how success will be measured
  • Tailor the project approach to the client, but apply rigour, discipline and proven methods to the project implementation, every time
  • No big bang! Stage the rollout to manage risk, allow early wins, and take advantage of learnings along the way.

Our capabilities

Our services

Loaded offers end-to-end CRM services, from early in the process of setting your CRM strategy, to ongoing CRM hosting and support. We take a customer-centric approach to our work to ensure you can realise goals to do with improving customer engagement and customer process efficiencies.

SugarCRM experts

Loaded is a SugarCRM Elite Partner and we have over 10 years’ experience designing, implementing and supporting SugarCRM solutions. Our team of SugarCRM certified consultants, solution architects and developers are experts in implementing CRM solutions that are practical, unlock value and can be efficiently maintained and upgraded over time.


Years CRM experience


SugarCRM implementations


SugarCRM users

Our people

Our team is passionate about making a difference to organisations through smart CRM solutions.

Uniting Vic. Tas

Loaded implemented SugarCRM to enable Uniting's NDIS business, covering enquiry management, customer intake and ongoing delivery of care.

Summit Homes

Loaded designed and built the core SugarCRM solution for Summit Homes’ sales team, to give them the tools to drive sales growth efficiently and effectively.


We worked with Bowens and their ERP vendor to deliver a sales management solution including complex CRM integration with the legacy ERP system.

The West Australian​

The West Australian Newspaper Group uses SugarCRM to manage their advertising sales process, across the Classified and Display Advertising teams.

Case studies

We’re proud to work with commercial businesses across a wide range of sectors, as well as organisations in the not for profit, cultural, education and government sectors.

Let’s work together

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